How to Tell If Your Current Cleaning Company Is Cutting Corners
- Abbie Perry
- Jun 18
- 2 min read
Let’s be honest, not all cleaning companies are created equal. Some show up, do the job properly, and leave your workplace genuinely clean. Others? Not so much. Corners get cut, boxes get ticked, and you’re left wondering why the place still doesn’t feel right.
If you’re starting to question the quality of your cleaning service, here are a few tell tale signs your current provider might be taking shortcuts.
1. They’re in and out in record time
Cleaning a commercial space properly takes time, not hours and hours, but long enough to do the job right. If your cleaners are racing through in half the expected time, there’s a good chance they’re skipping tasks or doing a surface only job.
2. You keep spotting the same issues
Dust on desks, sticky kitchen floors, overflowing bins... If you’re seeing the same things being missed over and over, it’s not an oversight, it’s a pattern. And that pattern usually means your cleaning company isn’t holding their staff accountable.
3. There’s no clear schedule or checklist
A reliable cleaning company should give you a clear breakdown of what’s included in your service and stick to it. If you’re not sure what’s meant to be done, or if different tasks get done at random, that’s a red flag.
4. You rarely see a supervisor
Professional cleaning teams have supervisors or area managers who visit regularly to inspect the work, speak with clients, and keep standards high. If no one checks in or follows up, the service can quickly drift.
5. Staff keep changing and quality drops
High turnover isn’t always a bad sign, but if you're seeing new faces every week and the quality is inconsistent, it probably means poor staff management and training.
6. They’re not proactive or communicative
A good cleaning company will flag issues before you do, from faulty dispensers, to hygiene risks. If they’re not communicating or seem uninterested in feedback, chances are they’re just going through the motions.
Why It Matters
Poor cleaning isn’t just about appearances. It affects staff morale, customer impressions, and, in sectors like healthcare and education it affects health and compliance too.
So if you’re starting to feel like you're not getting what you’re paying for, it might be time to ask, what’s being missed behind the scenes?
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