NHS-Compliant Cleaning

Delivering CQC-Compliant Cleaning That Meets NHS 2025 Standards

Compliance, Confidence, Clarity

At Betterclean Services, we turn NHS 2025 cleanliness mandates into effortless excellence so your team can focus on patients.

Risk-based, tailored cleaning plans aligned with NHS’s six-tier FR categories.
Publicly visible cleanliness charters and star ratings, updated in real time.
Dual-layer audits evaluating both results and method—triggering immediate corrective action.
AI-powered software to capture audit data, calculate ratings, monitor trends, and prepare governance-grade reports.
Fully aligned with CQC and NHS governance—so you’re always inspection-ready and delivering the highest standards of IPC.

Let us help you deliver cleaning that’s not just compliant, but reassuring, efficient, and intelligent.

Empowering GP Surgeries and Dental Practices with 2025 NHS Cleanliness Excellence

In February 2025, NHS England introduced the National Standards of Healthcare Cleanliness 2025, replacing the 2021 framework and setting a new industry benchmark for all NHS and NHS‑funded providers—including GP clinics, dental surgeries, and patient transport services.

Key Highlights of the 2025 Standards

Functional Risk (FR) Ratings Expanded: The framework now includes six Functional Risk categories (FR1 to FR6), up from four, enabling more precise cleaning protocols that align with infection risk and local priorities.
Public-Facing Star Ratings and Cleanliness Charters: NHS sites must display a Commitment to Cleanliness Charter and public star‑rating for each functional area—boosting transparency and patient confidence.
Two-Tier Auditing: Technical + Efficacy: Audits now assess both cleaning outcomes (technical audits) and the cleanliness processes (efficacy audits), highlighting not just “what is clean,” but “how it was cleaned”
Flexible Blended-Risk Approaches & Tailored Frequencies: Organisations can tailor cleaning frequencies and blend risk categories for efficiency, applying heightened safety where needed while optimising resource use.
Tech-Enabled Audits for Insight & Compliance: Electronic audit tools, especially AI-supported systems, are now recommended to capture audit data, identify trends, and automate reporting, elevating both accuracy and transparency.

How We Meet & Exceed These Standards

Meticulous FR Categorisation & Cleaning Frequency Alignment

We work closely with Practice Managers to assess and assign FR1–FR6 ratings to each clinical and non-clinical area (whether it’s treatment rooms, waiting areas, or administrative zones) based on infection risk, patient exposure, and even public confidence factors.
Each area is mapped to precise cleaning frequencies using the NHS elements and frequencies table, ensuring high-risk zones like treatment couches adhere to rigorous cleaning schedules, while low-risk areas are monitored appropriately.

Commitment Charters & Star Rating Implementation

We design and deploy professionally branded “Commitment to Cleanliness” posters and star‑rating boards, making cleanliness performance visible and assuring patients at first glance. These displays are updated dynamically following the latest audit outcomes.

Dual-Layer Audits: Technical & Efficacy

Our audit strategy combines:
• Technical audits: Verifying surface cleanliness against NHS-defined elements.
• Efficacy audits: Evaluating how cleaning is executed—methods, equipment, technique, and compliance with IPC protocols.
Issues trigger immediate remediation, with improvements tracked, reported to the Practice Management, and presented in follow up audits as per the 2025 governance requirements.

AI-Enabled Software Streamlining Audits & Reporting

Our platform introduces AI-powered capabilities to:
• Streamline audit data capturing and analysis
• Flag trends, hotspots, and performance gaps in real-time
• Automate star-rating calculations and the generation of professional audit reports
• Support governance workflows—including board-level summaries, audit logs, improvement plans, and compliance dashboards
This tech-forward approach not only enhances accuracy but saves administrative time which is critical for busy NHS practice teams.

Governance, Monitoring & CQC Alignment

We embed full compliance with Regulation 13 of the Health and Social Care Act 2022, and CQC Outcome 15 standards by:
• Delivering real-time audit visibility, improvement tracking, and compliance assurance—all accessible for CQC inspections and internal governance

Why This Matters for Practice Managers

• Full compliance with NHS 2025 standards—and peace of mind: Through clear FR alignment, dual-layer audits, visible star ratings, and detailed reporting.

• Efficiency meets excellence: AI-driven automation turns a traditionally manual, time-consuming compliance burden into a streamlined, auditable, and transparent process.

• Patient confidence boosted: Visible star ratings and charters promote trust and reinforce the practice’s reputation for cleanliness.

• Proactive governance and CQC readiness: Robust records, clear improvement actions, and performance dashboards ensure your practice is inspection ready.